Improving retention among public child welfare workers: What can we learn from the insights and experiences of committed survivors?

被引:91
作者
Westbrook, Tonya M.
Ellis, Jackie
Ellett, Alberta J.
机构
[1] Univ Georgia, Sch Social Work, Athens, GA 30602 USA
[2] E Carolina Univ, Greenville, NC 27858 USA
来源
ADMINISTRATION IN SOCIAL WORK | 2006年 / 30卷 / 04期
关键词
employee/staff retention; child welfare workforce; professional commitment; child protective services;
D O I
10.1300/J147v30n04_04
中图分类号
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要
This study expands understanding of personal and organizational factors related to retention among public child welfare workers and supervisors from the personal experiences of highly competent, long-term employees, following the original terminology used by Ellett and Ellett (1997), we termed the committed survivors. A series of focus group interviews was completed with child welfare employees in urban, suburban, and rural settings. The results of the study are described in six sections: (a) Engagement and Involvement of Participants; (b) Reminiscence: Organizational; (c) Reminiscence: Societal; (d) Personal Characteristics; (e) Core Themes; and (f) Group Differences. Implications of the findings for local administrators, supervisors and higher-level administrators to enhance employee retention, and for social work educators are discussed.
引用
收藏
页码:37 / 62
页数:26
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