Measures for evaluating supply chain performance in transport logistics

被引:229
作者
Lai, KH [1 ]
Ngai, EWT
Cheng, TCE
机构
[1] Hong Kong Polytech Univ, Dept Shipping & Transport Logist, Kowloon, Hong Kong, Peoples R China
[2] Hong Kong Polytech Univ, Dept Management, Kowloon, Hong Kong, Peoples R China
关键词
transport logistics; supply chain; construct; performance measurement; confirmatory factor analysis;
D O I
10.1016/S1366-5545(02)00019-4
中图分类号
F [经济];
学科分类号
02 ;
摘要
This study aims to investigate the construct of, and develop a measurement instrument for, supply chain performance (SCP) in transport logistics. Based on the supply chain operations reference model and various established measures, a measurement model and a measurement instrument for SCP in transport logistics are developed. A 26-item SCP measurement instrument was constructed, reflecting service effectiveness for shippers, operations efficiency for transport logistics service providers, and service effectiveness for consignees. The empirical findings suggest that the measurement instrument is reliable and valid for evaluating SCP in transport logistics. (C) 2002 Elsevier Science Ltd. All rights reserved.
引用
收藏
页码:439 / 456
页数:18
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