Diffusion of Emergency Information during a Crisis within a University

被引:14
作者
Egnoto, Michael J. [1 ]
Svetieva, Elena [1 ]
Vishwanath, Arun [2 ]
Ortega, Christopher R. [1 ]
机构
[1] SUNY Buffalo, Dept Commun, Buffalo, NY 14260 USA
[2] SUNY Buffalo, New York, NY 14214 USA
关键词
diffusion of information; emergency communication; message credibility; news diffusion school shooting; source credibility; spree shooting; NEWS DIFFUSION; COMMUNICATION; PERCEPTIONS;
D O I
10.1515/jhsem-2012-0082
中图分类号
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要
Little attention has been given to the differences in information dispersion and interpretation during emergencies in collegiate environments which utilize diffusion. This manuscript seeks to add to social science knowledge via an expansion of diffusion of information literature by combining it with third-person effects and message credibility literature. In 2010, at a large Northeastern University, an alert went from the university warning students of a potential gunman on campus. Results indicate that high levels of third person effect were associated with greater sharing of information, and early knowers were more trusting of messages from both interpersonal and mass media channels than late knowers. Desire to share information was also more associated with early knowers, and theoretical implications are also discussed. Finally, suggestions for streamlining communication with regards to classroom policy are discussed.
引用
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页数:21
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