Defining the virtual tourist community: implications for tourism marketing

被引:253
作者
Wang, Y [1 ]
Yu, Q [1 ]
Fesenmaier, DR [1 ]
机构
[1] Univ Illinois, Dept Leisure Studies, Natl Lab Tourism & E Commerce, Champaign, IL 61820 USA
关键词
virtual community; e-commerce; communication; marketing; tourism;
D O I
10.1016/S0261-5177(01)00093-0
中图分类号
X [环境科学、安全科学];
学科分类号
08 ; 0830 ;
摘要
The notion of community has been a central element of the Internet since its inception. Though research on virtual communities have been extensive the concept appears to be ill defined and the understanding of members' needs remains fragmented, The purpose of this article is to identify a theoretical foundation of the concept of a virtual tourist community based upon the core characteristics of virtual communities and the fundamental needs of community members. Perspectives of how one can define and interpret virtual communities within the tourism industry are discussed and issues related to the functions of virtual communities are explored from the member's viewpoint. Implications are made regarding virtual communities in the travel industry from marketing and design perspectives. (C) 2002 Elsevier Science Ltd. All rights reserved.
引用
收藏
页码:407 / 417
页数:11
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