Building an integrative model of extra role work behaviors: A comparison of counterproductive work behavior with organizational citizenship behavior

被引:158
作者
Miles, DE
Borman, WE
Spector, PE
Fox, S
机构
[1] Univ S Florida, Dept Psychol, Tampa, FL 33620 USA
[2] Univ Florida, Gainesville, FL 32611 USA
[3] Loyola Univ, Chicago, IL 60611 USA
关键词
D O I
10.1111/1468-2389.00193
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
Researchers have recently drawn attention to performance elements that extend beyond task performance (often labeled as organizational citizenship behavior, or OCB). A second stream of research concerns detrimental, potentially destructive acts that hurt colleagues or organizations (labeled counterproductive work behavior, or CWB). Spector and Fox (in press) have proposed a model based upon conceptual parallels that may help connect these two disparate fields of research, using positive and negative emotions as intermediary variables between environmental conditions and extra-role work behaviors. The current study tested portions of the overall model, and found reasonable support for the components. Suggestions for further research designed to test the overall model are presented.
引用
收藏
页码:51 / 57
页数:7
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