When corporate image affects product evaluations:: The moderating role of perceived risk

被引:251
作者
Gürhan-Canli, Z [1 ]
Batra, R [1 ]
机构
[1] Univ Michigan, Sch Business, Ann Arbor, MI 48109 USA
关键词
D O I
10.1509/jmkr.41.2.197.28667
中图分类号
F [经济];
学科分类号
02 ;
摘要
In two experiments, the authors show that corporate image associations with innovation and trustworthiness (but not social responsibility) influence product evaluations more when consumers perceive high (versus low) risk in the product purchase. Their findings extend previous research by identifying perceived risk as a moderator of the effects of corporate image on product evaluations. The authors discuss implications for the conditions governing the "flow-through" of corporate image to individual product evaluations.
引用
收藏
页码:197 / 205
页数:9
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