Sustainable collaboration: Managing conflict and cooperation in interorganizational systems

被引:418
作者
Kumar, K
vanDissel, HG
机构
[1] Rotterdam School of Management, Department of Decision and Information Sciences, Erasmus University
[2] Department of Decision and Information Sciences, Rotterdam School of Management
关键词
interorganizational systems; sustainability; organizational strategies; collaborative use of IT/IS;
D O I
10.2307/249657
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Current interorganizational systems literature focuses on describing the role of information technology in enabling the transition from interfirm competition to cooperation. This article points out that the promise of IT enabled cooperation, if not nurtured, can degenerate into conflict. The objective of this article is to identify possible risks of conflict ill the IOS arena and to suggest strategies for minimizing the likelihood of such conflict. It does so by developing a typology for characterizing IOS along the dimension of interorganization interdependency in interfirm relationships. This typology classifies interorganizational systems into three types: pooled information resource IOS, value/supply chain IOS, and networked IOS. By examining the characteristics of these three types of IOSs the article identifies the economic, technical, and socio-political arguments for potential conflict in these systems. The identification of the risks, in turn, leads to a discussion of possible strategies for containing these risks. The article finally suggests that if the intended benefits of the collaboration are to be realized and sustained, corporate ''statesmen'' need to nurture the cooperation by anticipating these risks and managing them proactively.
引用
收藏
页码:279 / 300
页数:22
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