What should we do about patient satisfaction?

被引：5

作者：

Brown, AD

Murray, M

机构：

[1] Univ Toronto, Dept Hlth Policy Management & Evaluat, Toronto, ON M5S 1A8, Canada

[2] Inst Clin Evaluat Sci Ontario, Toronto, ON, Canada

来源：

ANNALS OF EMERGENCY MEDICINE | 2004年 / 44卷 / 04期

关键词：

D O I：

10.1016/j.annemergmed.2004.04.017

中图分类号：

R4 [临床医学];

学科分类号：

1002 ; 100602 ;

摘要：

引用

页码：384 / 385

页数：2

共 5 条

[1]

*CAN I HLTH INF, HOSP REP 2003 AC CAR

[2] EFFECT OF EMERGENCY DEPARTMENT INFORMATION ON PATIENT SATISFACTION [J].

KRISHEL, S ;

BARAFF, LJ .

ANNALS OF EMERGENCY MEDICINE, 1993, 22 (03) :568-572

[3] Rapid process redesign in a university-based emergency department: Decreasing waiting time intervals and improving patient satisfaction [J].

Spaite, DW ;

Bartholomeaux, F ;

Guisto, J ;

Lindberg, E ;

Hull, B ;

Eyherabide, A ;

Lanyon, S ;

Criss, EA ;

Valenzuela, TD ;

Conroy, C .

ANNALS OF EMERGENCY MEDICINE, 2002, 39 (02) :168-177

[4] A patient education intervention does not improve satisfaction with emergency care [J].

Sun, BC ;

Brinkley, M ;

Morrissey, J ;

Rice, P ;

Stair, T .

ANNALS OF EMERGENCY MEDICINE, 2004, 44 (04) :378-383

[5]

2003, MUCH CHANGE CAN EMER

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