CASE: Mozilla vs. Godzilla - The Launch of the Mozilla Firefox Browser

被引:13
作者
Krishnamurthy, Sandeep [1 ]
机构
[1] Univ Washington, E Commerce & Mkt Business Adm Program, Bothell, WA 98011 USA
关键词
Open source; Online community; Interactive marketing; US V. MICROSOFT; COMMUNITIES; NETSCAPE;
D O I
10.1016/j.intmar.2009.04.008
中图分类号
F [经济];
学科分类号
02 ;
摘要
The case describes an interactive marketing campaign used to launch the open source, Mozilla Firefox browser. The case highlights key features of the campaign and the facilitating conditions that enabled product success. The sustainability of the community marketing effort in light of product maturation is the central marketing challenge that the organization now faces. (c) 2009 Direct Marketing Educational Foundation, Inc. Published by Elsevier Inc. All rights reserved.
引用
收藏
页码:259 / 271
页数:13
相关论文
共 43 条
[1]  
Ancarani F, 2003, J INTERACT MARK, V17, P56, DOI 10.1002/dir.10048
[2]  
[Anonymous], BUSINESS HORIZONS
[3]  
[Anonymous], SUP CT EC REV
[4]  
Berghel H, 1998, COMMUN ACM, V41, P13, DOI 10.1145/286238.286240
[5]  
BOUTIN P, 2004, SLATE 0630
[6]  
CLASS G, 2007, COMMUNICATION
[7]  
COHEN N, 2007, NY TIMES 0521
[8]  
Cusumano M.A., 1998, COMPETING INTERNET T
[9]   What Netscape learned from cross-platform software development [J].
Cusumano, MA ;
Yoffie, DB .
COMMUNICATIONS OF THE ACM, 1999, 42 (10) :72-78
[10]   Measuring the value of electronic word of mouth and its impact in consumer communities [J].
Dwyer, Paul .
JOURNAL OF INTERACTIVE MARKETING, 2007, 21 (02) :63-79