The effects of member expertise on group decision-making and performance

被引:122
作者
Bonner, BL
Baumann, MR
Dalal, RS
机构
[1] Univ Utah, David Eccles Sch Business, Salt Lake City, UT 84112 USA
[2] Univ Texas San Antonio, San Antonio, TX 78285 USA
[3] Univ Illinois, Urbana, IL 61801 USA
关键词
decision-making; problem-solving; expertise; groups; performance; social combination; social permutation; model-fitting;
D O I
10.1016/S0749-5978(02)00010-9
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
This study assesses the effects of member expertise on group decision-making and group performance. Three-person cooperative groups and three independent individuals solved either an easy or moderately difficult version of the deductive logic game Mastermind. Experimental groups were given veridical performance information, i.e., the members' rankings on prior individual administrations of the task. Control groups were not provided with this information. Results supported the predictions of this study: (1) groups gave more weight to the input of their highest performing members with the group decision-making process being best approximated by post hoc "expert weighted" social decision schemes and (2) groups performed at the level of the best of an equivalent number of individuals. (C) 2002 Elsevier Science (USA). All rights reserved.
引用
收藏
页码:719 / 736
页数:18
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