A proposed index of usability: A method for comparing the relative usability of different software systems

被引：178

作者：

Lin, HX

Choong, YY

Salvendy, G

机构：

[1] School of Industrial Engineering, Purdue University, West Lafayette, IN

来源：

BEHAVIOUR & INFORMATION TECHNOLOGY | 1997年 / 16卷 / 4-5期

关键词：

D O I：

10.1080/014492997119833

中图分类号：

TP3 [计算技术、计算机技术];

学科分类号：

0812 [计算机科学与技术];

摘要：

Usability is becoming a more and more important software criterion. but the present usability measurement methods are either difficult to apply, or overly dependent upon evaluators' expertise. Based on human information processing theory, this study identified eight human factors considerations which are relevant to software usability. These considerations as well as the three stages of human information processing theory formed the framework from which our Purdue Usability Testing Questionnaire (PUTQ) is derived. An experiment was conducted to test the validity of PUTQ. The experiment result showed high correlation between PUTQ and the Questionnaire for User Interaction Satisfaction (QUIS version 5.5). In addition, PUTQ detected the differences in user performance between two experimental interface systems, but QUIS failed to do so.

引用

页码：267 / 278

页数：12

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