The evaluation of public service inspection: A theoretical framework

被引：58

作者：

Boyne, G

Day, P

Walker, R

机构：

[1] Cardiff Univ, Cardiff Business Sch, Cardiff CF10 3EU, S Glam, Wales

[2] Univ Bath, Sch Social & Policy Studies, Bath BA2 7AY, Avon, England

[3] Cardiff Univ, Dept City & Reg Planning, Cardiff CF10 3WA, S Glam, Wales

来源：

URBAN STUDIES | 2002年 / 39卷 / 07期

关键词：

D O I：

10.1080/00420980220135563

中图分类号：

X [环境科学、安全科学];

学科分类号：

08 ; 0830 ;

摘要：

Inspection is an important and growing element of the regulation of public services. We develop a theoretical framework for the evaluation of inspection and illustrate the practical relevance of this framework with reference to the new Best Value inspectorate for UK local government. The framework contains three elements that facilitate the effectiveness of an inspection system (a director, a detector and an effector), five potential problems that impede its effectiveness (resistance, ritual compliance, regulatory capture, performance ambiguity and information gaps) and a pivotal mediating variable which is the expertise of inspectors. We combine these variables into a matrix that can be used as a checklist for the evaluation of inspection and we identify hypotheses concerning the circumstances that lead to successful inspection outcomes.

引用

页码：1197 / 1212

页数：16