An evaluation of the impact of nonresponse bias on patient satisfaction surveys

被引：107

作者：

Lasek, RJ

Barkley, W

Harper, DL

Rosenthal, GE

机构：

[1] CASE WESTERN RESERVE UNIV, SCH MED, SECT GEN INTERNAL MED & HLTH CARE RES, CLEVELAND, OH 44106 USA

[2] CLEVELAND VET AFFAIRS MED CTR, DEPT MED, DIV GEN INTERNAL MED & HLTH CARE RES, CLEVELAND, OH USA

[3] NCG RES INC, NASHVILLE, TN USA

[4] CLEVELAND HLTH QUAL CHOICE COALIT, CLEVELAND, OH USA

来源：

MEDICAL CARE | 1997年 / 35卷 / 06期

关键词：

D O I：

10.1097/00005650-199706000-00009

中图分类号：

R19 [保健组织与事业（卫生事业管理）];

学科分类号：

摘要：

[No abstract available]

引用

页码：646 / 652

页数：7

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