Developing strategic continuous improvement capability

被引：169

作者：

Bessant, J ^{[1
]}

Francis, D ^{[1
]}

机构：

[1] Univ Brighton, Ctr Res Innovat Management, Brighton BN2 4AT, E Sussex, England

来源：

INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT | 1999年 / 19卷 / 11期

关键词：

kaizen; innovation; policy; employee involvement; continuous improvement;

D O I：

10.1108/01443579910291032

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

In developing CI capability, organisations need to move to a level of development in which, strategic goals are communicated and deployed and where improvement activity is guided by a process of monitoring and measurement against these strategic objectives. Policy deployment of this kind is more prevalent in Japanese examples and in a handful of eases in Western firms. Implementing it poses significant challenges and requires a different and additional toolkit of enabling resources. This paper reports an the experience of policy deployment in Japan and in Western enterprises and explores same of the implementation issues raised.

引用

页码：1106 / 1119

页数：14