Organizational Citizenship Behavior and Performance A Meta-Analysis of Group-Level Research

被引：118

作者：

Nielsen, Tjai M. ^{[1
]}

Hrivnak, George A.

Shaw, Megan ^{[2
]}

机构：

[1] George Washington Univ, Dept Management, Sch Business, Washington, DC 20052 USA

[2] George Washington Univ, IO Psychol, Washington, DC 20052 USA

来源：

SMALL GROUP RESEARCH | 2009年 / 40卷 / 05期

关键词：

organizational citizenship behavior; team performance; work teams; groups; group performance; contextual behavior; meta-analysis; TEAM EFFECTIVENESS; EMPLOYEE SATISFACTION; RELATIONSHIP CONFLICT; JOB-SATISFACTION; TASK-PERFORMANCE; HELPING-BEHAVIOR; WORK GROUPS; UNIT-LEVEL; OCB; INTERDEPENDENCE;

D O I：

10.1177/1046496409339630

中图分类号：

B849 [应用心理学];

学科分类号：

040203 ;

摘要：

Most of the research on the relationship between organizational citizenship behavior (OCB) and performance has been conducted at the individual level. During the past 10 years, however, group-level research on that relationship has begun to appear. This article meta-analytically reviews 38 independent samples (N = 3,097) in which the relationship between OCB and performance was studied at the group level. The analyses in this study suggest a positive overall relationship between OCB and performance (rho =.29), as well as the presence of several moderating variables. The theoretical implications of these findings are discussed, and some suggestions for future research are offered.

引用

页码：555 / 577

页数：23

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