Employee perspectives on communication and consultation: findings from a cross-national survey

被引:22
作者
Kessler, I [1 ]
Undy, R
Heron, P
机构
[1] Univ Oxford, Templeton Coll, Oxford OX1 5NY, England
[2] Univ Oxford, Said Business Sch, Oxford OX1 5NY, England
关键词
employee communication; consultation; cross-national survey;
D O I
10.1080/0958519042000181232
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Highlighting the ongoing significance of national models of employment relations, this paper examines whether variation in communication and consultation practices between countries is reflected in employee perceptions. Drawing upon a survey of around 3,500 employees in four European countries - France, Germany, Italy and the UK - the paper explores whether workers' views on various aspects of communication and consultation are similar or different. It finds that there are certain similarities, with particular types of information and forms of communication being valued across the countries. However, differences are also identified. It is suggested that national institutions may well shape employee expectations about the nature of communication and consultation, feeding through to how satisfied they are with these processes.
引用
收藏
页码:512 / 532
页数:21
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