Gearing total quality into small- and medium-sized hotels in North Cyprus

被引：8

作者：

Arasli, H

机构：

来源：

关键词：

D O I：

10.1111/1540-627X.00062

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

引用

页码：350 / 359

页数：10

共 18 条

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[3]

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[4]

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[5]

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[6]

ENDOSOMWAN JA, 1991, IND ENG, V23, P22

[7]

GOLDEN F, 1993, TRAVEL WEEKLY, V52, P16

[8] UNDERSTANDING TQM [J].

LAKHE, RR ;

MOHANTY, RP .

[9]

Levin RichardI., 1998, STAT MANAGEMENT, V7th

[10]

MOHD YS, 2000, TOTAL QUAL MANAGE, V11, P281