Measuring KMS success: A respecification of the DeLone and McLean's model

被引：387

作者：

Wu, Jen-Her ^{[1
]}

Wang, Yu-Min ^{[1
]}

机构：

[1] Natl Sun Yat Sen Univ, Dept Informat Management, Kaohsiung 80424, Taiwan

来源：

INFORMATION & MANAGEMENT | 2006年 / 43卷 / 06期

关键词：

knowledge management; knowledge management system; information system success; system quality; knowledge or information quality; perceived KMS benefits; user satisfaction; system use;

D O I：

10.1016/j.im.2006.05.002

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

We proposed and empirically assessed a KMS success model. This was derived through an analysis of current practice of knowledge management and review of IS success literature. Five variables (system quality, knowledge or information quality, perceived KNIS benefits, user satisfaction, and system use) were used as dependent variables in evaluating KNIS success, and their interrelationships were suggested and empirically tested. The results provide an expanded understanding of the factors that measure KNIS success and implications of this work are discussed. (c) 2006 Elsevier B.V. All rights reserved.

引用

页码：728 / 739

页数：12

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