Exploring the Intraurban Digital Divide Using Online Restaurant Reviews: A Case Study in Franklin County, Ohio

Web 2.0 has yielded a wealth of publicly available data, largely through the popularization of social media and the proliferation of user-generated content (UGC). Thus, the data void in social science research is diminishing as these new data sources are exploited. The discipline of geography, in particular, stands to benefit considerably from geotagged UGC or volunteered geographic information (VGI). In this article, we utilize a form of UGC-restaurant reviews-to evaluate the geography of Web 2.0 in Franklin County, Ohio. We find that restaurant reviews are largely concentrated in relatively few areas of the city, indicating that the impacts of Web 2.0 have not touched down evenly within the central county of the Columbus metropolitan statistical area. We argue that an intraurban digital divide is still apparent and might even be exacerbated by Web 2.0.