Patient feedback on the anaesthetist's performance during the pre-operative visit

被引：4

作者：

Carnie, J ^{[1
]}

机构：

[1] Birmingham Heartlands Hosp, Birmingham B9 5SS, W Midlands, England

[2] Solihull NHS Hosp, Birmingham B9 5SS, W Midlands, England

来源：

ANAESTHESIA | 2002年 / 57卷 / 07期

关键词：

data collection; questionnaire; professional patient relations; physician patient relations; patient care; pre-operative care;

D O I：

10.1046/j.1365-2044.2002.02572_3.x

中图分类号：

R614 [麻醉学];

学科分类号：

100217 ;

摘要：

A questionnaire was devised from guidelines published by the Royal College of Anaesthetists and the Association of Anaesthetists of Great Britain and Ireland for the conduct of the pre-operative interview and conduct of anaesthesia. The responses to the questionnaire formed the basis of an accumulative record of patient feedback on individual anaesthetist's performance and used as one component of annual appraisal. The median 'desired answer' and 'overall dissatisfaction' percentages, and the 'desired : undesired answer' ratio for consultants and non-training grade doctors from 835 patients at a large Acute District General Hospital were 92%, 0.6% and 12 : 1, respectively.

引用

页码：697 / 701

页数：5

共 8 条

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[2]

Department of Health, 2001, GOOD PRACTICE CONSEN

[3]

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[4]

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[5] Patient satisfaction after anaesthesia and surgery: results of a prospective survey of 10 811 patients [J].

Myles, PS ;

Williams, DL ;

Hendrata, M ;

Anderson, H ;

Weeks, AM .

BRITISH JOURNAL OF ANAESTHESIA, 2000, 84 (01) :6-10

[6]

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[7]

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[8]

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