Knowledge management enablers in liner shipping

被引：50

作者：

Yang, Ching-Chiao ^{[2
]}

Marlow, Peter B. ^{[3
]}

Lu, Chin-Shan ^{[1
]}

机构：

[1] Natl Cheng Kung Univ, Dept Transportat & Commun Management Sci, Tainan 701, Taiwan

[2] Natl Kaohsiung Marine Univ, Dept Shipping & Transportat Management, Kaohsiung 811, Taiwan

[3] Cardiff Univ, Cardiff Business Sch, Cardiff CF10 3EU, S Glam, Wales

来源：

TRANSPORTATION RESEARCH PART E-LOGISTICS AND TRANSPORTATION REVIEW | 2009年 / 45卷 / 06期

关键词：

Knowledge management enablers; Organizational performance; Liner shipping; COMPETITIVE ADVANTAGE; ORGANIZATIONAL PERFORMANCE; INNOVATION; RESOURCE; CAPABILITIES; STRATEGY; IMPACT;

D O I：

10.1016/j.tre.2009.05.003

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

This study empirically identifies crucial knowledge management enablers and examines their impacts on organizational performance using survey data collected from liner shipping firms include shipping companies and agencies. Results indicated that knowledge management enablers such as organizational structure and knowledge management culture are found to have significantly positive effects on the organizational performance aspects of innovativeness, financial performance, and customer service, whereas information technology support is a positive effect on organizational performance aspect of innovativeness. Theoretical and managerial implications of the research findings on knowledge management for liner shipping companies are discussed. (C) 2009 Elsevier Ltd. All rights reserved.

引用

页码：893 / 903

页数：11

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