From chimneys to cross-functional teams: Developing and validating a diagnostic model

被引:226
作者
Denison, DR [1 ]
Hart, SL [1 ]
Kahn, JA [1 ]
机构
[1] HITOTSUBASHI UNIV, KUNITACHI, TOKYO 186, JAPAN
关键词
D O I
10.5465/256721
中图分类号
F [经济];
学科分类号
02 ;
摘要
This article develops a framework for studying cross-functional teams in organizations that focuses on three domains: organizational context, internal process, and outcome measures. The framework was developed from qualitative data from over 200 individual and group interviews, written descriptions, and team observations. We then operationally defined this model through a set of questionnaire items and validated it through quantitative analysis of data from 565 members of crossfunctional teams. The resulting framework provides a base for the future study of cross-functional teams.
引用
收藏
页码:1005 / 1023
页数:19
相关论文
共 59 条
[1]  
Alderfer C.P., 1987, HDB ORG BEHAV, P190
[2]   STUDYING INTER-GROUP RELATIONS EMBEDDED IN ORGANIZATIONS [J].
ALDERFER, CP ;
SMITH, KK .
ADMINISTRATIVE SCIENCE QUARTERLY, 1982, 27 (01) :35-65
[3]  
Ancona D G., 1987, Advances in Industrial and Labor Relations, A Research Annual, V4, P199
[4]   BEYOND TASK AND MAINTENANCE - DEFINING EXTERNAL FUNCTIONS IN GROUPS [J].
ANCONA, DG ;
CALDWELL, DF .
GROUP & ORGANIZATION STUDIES, 1988, 13 (04) :468-494
[5]   IMPROVING THE PERFORMANCE OF NEW PRODUCT TEAMS [J].
ANCONA, DG ;
CALDWELL, D .
RESEARCH-TECHNOLOGY MANAGEMENT, 1990, 33 (02) :25-29
[6]  
ANCONA DG, 1990, ACAD MANAGE J, V33, P334, DOI 10.5465/256328
[7]   BRIDGING THE BOUNDARY - EXTERNAL ACTIVITY AND PERFORMANCE IN ORGANIZATIONAL TEAMS [J].
ANCONA, DG ;
CALDWELL, DF .
ADMINISTRATIVE SCIENCE QUARTERLY, 1992, 37 (04) :634-665
[8]  
ANCONA DG, 1992, TRANSFORMING ORGANIZATIONS, P154
[9]  
[Anonymous], ADM SCI Q
[10]   CONFLICT APPROACHES OF EFFECTIVE AND INEFFECTIVE PROJECT MANAGERS - A FIELD-STUDY IN A MATRIX ORGANIZATION [J].
BARKER, J ;
TJOSVOLD, D ;
ANDREWS, IR .
JOURNAL OF MANAGEMENT STUDIES, 1988, 25 (02) :167-178