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A respecification and extension of the DeLone and McLean model of IS success

被引：1127
作者：
Seddon, PB
机构：
[1] Department of Information Systems, University of Melbourne, Parkville
来源：
INFORMATION SYSTEMS RESEARCH | 1997年 / 8卷 / 03期
关键词：
IS success; IS use; IS evaluation; IS effectiveness;
D O I：
10.1287/isre.8.3.240
中图分类号：
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号：
1205 ; 120501 ;
摘要：
Delone and McLean's (1992) comprehensive review of different information system success measures concludes with a model of ''temporal and causal'' interdependencies between their six categories of IS Success. After working with this model for some years, it has become apparent that the inclusion of both variance and process interpretations in their model leads to so many potentially confusing meanings that the value of the model is diminished. Because of the confusion that this overloading of meanings can cause, this paper presents and justifies a respecified and slightly extended version of DeLone and McLean's model.
引用
收藏
页码：240 / 253
页数：14
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