Internet retailing: enablers, limiters and market consequences

被引:207
作者
Grewal, D [1 ]
Iyer, GR
Levy, M
机构
[1] Babson Coll, Div Mkt, Babson Pk, MA 02157 USA
[2] Florida Atlantic Univ, Dept Mkt, Boca Raton, FL 33431 USA
关键词
retailing; E-commerce; Internet;
D O I
10.1016/S0148-2963(02)00348-X
中图分类号
F [经济];
学科分类号
02 ;
摘要
Despite a tremendous and enthusiastic reception for Internet retailing in the last few years, this new channel has not performed as anticipated, nor has its acceptance been as pervasive as originally expected. This paper details the many inherent structural and functional weaknesses of Internet retailing. Various strategies designed to improve the performance of e-tailers are explored. (C) 2002 Elsevier Inc. All rights reserved.
引用
收藏
页码:703 / 713
页数:11
相关论文
共 29 条
[1]  
BARSH J, 2000, HOW E TAILING CAN RI
[2]  
BHISE H, 2000, DUEL DOOR STEP
[3]  
Bunn A., 1997, WALL STREET J
[4]   Do you see what I see? The future of virtual shopping [J].
Burke, RR .
JOURNAL OF THE ACADEMY OF MARKETING SCIENCE, 1997, 25 (04) :352-360
[5]  
BURKE RR, 1999, HARV BUS REV JUL, P159
[6]  
*CHAIN STOR AG EX, 1994, CHAIN STOR AG EX 199, P15
[7]  
*CYBERATLAS, 2000, CUST LOYALT KEY E CO
[8]  
de Figueiredo JM, 2000, SLOAN MANAGE REV, V41, P41
[9]  
DEUTSCH CH, 2000, NY TIMES 1030, pC1
[10]  
DEUTSCH CH, 2000, NY TIMES 1030, pC5