The coming knowledge and capability shortage

As the 76 million baby boomers, who represent 28 percent of the U.S. working population, begin retiring, organizations face a knowledge and capability crisis. The experience, knowledge, skills, and networks-the "deep smarts " of these technical professionals and managers will walk out the door with them. Executives and managers can proactively develop and use decision-support processes to model the areas in their organizations where the knowledge and capability shortages will be severe, and take actions now to mitigate the potential tremendous loss of knowledge.