Moving from excellence models of local service delivery to benchmarking 'good local governance'

被引：61

作者：

Bovaird, T ^{[1
]}

Löffler, E ^{[1
]}

机构：

[1] Univ W England, Britsol Business Sch, Bristol BS16 1QY, Avon, England

来源：

INTERNATIONAL REVIEW OF ADMINISTRATIVE SCIENCES | 2002年 / 68卷 / 01期

关键词：

D O I：

10.1177/0020852302681001

中图分类号：

C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;

摘要：

The article starts by giving an overview of the drivers for local government reforms in OECD countries since the 1980s. It then explores recent trends in local government and community reforms in the UK and Germany. In the following section, the authors analyse whether the current benchmarking methods and criteria set within conventional models of 'excellence' in local government still meet the current needs of local communities. We argue that the conventional local management models need to be widened to include 'local governance' aspects. The article identifies criteria for a new 'local governance' model that takes into account the needs of local communities in the 21st century. Finally, the authors consider some possible uses of and limits to the proposed approach.

引用

页码：9 / 24

页数：16