Managing e-government implementation in China: A process perspective

被引:52
作者
Chen, Adela J. [2 ]
Pan, Shan L. [3 ]
Zhang, Jinglong [4 ]
Huang, Wayne Wei [1 ]
Zhu, Simin [5 ]
机构
[1] Ohio Univ, Coll Business, Dept Management Informat Systems, Athens, OH 45701 USA
[2] Univ Georgia, Terry Coll Business, Dept Management Informat Systems, Athens, GA 30602 USA
[3] Natl Univ Singapore, Dept Informat Syst, Sch Comp, Singapore 117548, Singapore
[4] Huazhong Univ Sci & Technol, Sch Management, Wuhan, Peoples R China
[5] Shanghai Jiao Tong Univ, Antai Sch Management & Econ, Shanghai, Peoples R China
关键词
E-government; Modularity; Societal learning; Municipal government; MODULARITY; INNOVATION; QUALITY;
D O I
10.1016/j.im.2009.02.002
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Launching a municipality-wide e-government program is an extensive, meticulously planned initiative involving ambitious goals and large-scale operational transformation. This has been particularly true in Shanghai, an urban area, occupying approximately the same area as New York or London. Here we report on our study of a social security smart card project developed and now operating in Shanghai. From the perspectives of modularity and societal learning, this case study demonstrates how localized e-government efforts may be implemented throughout the tiers of the municipal government, to present an e-government model that can be diffused to other parts of the country. (C) 2009 Elsevier B.V. All rights reserved.
引用
收藏
页码:203 / 212
页数:10
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