Being "business-like" in a nonprofit organization: A grounded and inductive typology

Little research has systematically examined the concept of being business-like in a nonprofit organization setting despite the increased importance of this concept in research, policy, and practitioner communities. Based on an in-depth qualitative case study of a single, Canadian, nonprofit human services organization, this article proposes that being business-like in a nonprofit setting can be understood in at least four distinct categories: as goals of programs, as organization of either program service delivery or organizational management, and as organizational rhetoric.