Controlling offshore knowledge workers: Power and agency in India's software outsourcing industry

被引：43

作者：

Upadhya, Carol

机构：

[1] School of Social Sciences, National Institute of Advanced Studies, Bangalore

来源：

NEW TECHNOLOGY WORK AND EMPLOYMENT | 2009年 / 24卷 / 01期

关键词：

LABOR PROCESS; ORGANIZATIONAL CONTROL; MANAGEMENT; SURVEILLANCE; WORKPLACE; CULTURE; DISCIPLINE; TEAMS;

D O I：

10.1111/j.1468-005X.2008.00215.x

中图分类号：

TB18 [人体工程学];

学科分类号：

1201 ;

摘要：

The paper describes the modes of organisational control employed in the Indian software services outsourcing industry, highlighting the combination of subjective and panoptical managerial techniques. Drawing on ethnographic work in several software services companies in Bangalore, India, it explores the structures of power that operate in these organisations as well as the agency and subjectivity of software workers.

引用

页码：2 / 18

页数：17

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[1] ORGANIZATIONS AS RHETORIC - KNOWLEDGE-INTENSIVE FIRMS AND THE STRUGGLE WITH AMBIGUITY [J].