Negotiation

被引:416
作者
Bazerman, MH [1 ]
Curhan, JR
Moore, DA
Valley, KL
机构
[1] Northwestern Univ, Kellogg Grad Sch Management, Evanston, IL 60208 USA
[2] Harvard Univ, Grad Sch Business Adm, Boston, MA 02163 USA
[3] Stanford Univ, Dept Psychol, Stanford, CA 94305 USA
[4] Harvard Univ, Grad Sch Business Adm, Boston, MA 02163 USA
关键词
bargaining; mental models; ethics; culture; communications media; multiparty negotiation;
D O I
10.1146/annurev.psych.51.1.279
中图分类号
B84 [心理学];
学科分类号
04 ; 0402 ;
摘要
The first part of this paper traces a short history of the psychological study of negotiation. Although negotiation was an active research topic within social psychology in the 1960s and 1970s, in the 1980s, the behavioral decision perspective dominated. The 1990s has witnessed a rebirth of social factors in the psychological study of negotiation, including social relationships, egocentrism, motivated illusions, and emotion. The second part of this paper reviews five emerging research areas, each of which provides useful insight into how negotiators subjectively understand the negotiation: (a) mental models in negotiation; (b) how concerns of ethics, fairness, and values define the rules of the game being played; (c) how the selection of a communication medium impacts the way the game is played; (d) how cross-cultural issues in perception and behavior affect the negotiation game; and (e) how negotiators organize and simplify their understandings of the negotiation game when more than two actors are involved.
引用
收藏
页码:279 / 314
页数:36
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