Relative importance of stakeholders: analysing speech acts in a layoff

被引:5
作者
Guild, WL [1 ]
机构
[1] Univ Colorado, Denver, CO 80202 USA
关键词
D O I
10.1002/job.170
中图分类号
F [经济];
学科分类号
02 ;
摘要
Grounded in a participant observation study of a ski resort, this paper explores the (re)production of legitimate discourses through speech acts pertaining to an organizational event, a layoff. Manager's justifications and employees' reactions and critiques put sanctioned discourses into play. And while the stated organizational values include shareholder, customer, and employee concerns, the relative importance of these stakeholders is only made clear through the conversation of the speech acts and their reception. The shape of the conversation, in locution, illocution and perlocution, shifts the relations between managers and the employees and creates longer term consequences for the organization. This focus on language use serves as a micro-foundation for the study of legitimation processes and its consequences within organizations. Copyright (C) 2002 John Wiley Sons, Ltd.
引用
收藏
页码:837 / 852
页数:16
相关论文
共 44 条
[1]  
Agar M., 1994, Language Shock: Understanding the Culture of Conversation
[2]   DISCOURSE ON WOMEN IN THE CLERICAL PROFESSION - THE DIACONATE AND LANGUAGE-GAMES IN THE CHURCH-OF-ENGLAND [J].
ALDRIDGE, A .
SOCIOLOGY-THE JOURNAL OF THE BRITISH SOCIOLOGICAL ASSOCIATION, 1992, 26 (01) :45-57
[3]  
[Anonymous], ROAD WIGAN PIER
[4]  
[Anonymous], 1986, RIVETHEAD TALES ASSE
[5]   ORGANIZATION SCIENCE, MANAGERS, AND LANGUAGE GAMES [J].
ASTLEY, WG ;
ZAMMUTO, RF .
ORGANIZATION SCIENCE, 1992, 3 (04) :443-460
[6]  
Austin John., 1955, How to do Things with Words
[7]   Look who's talking - An analysis of "chair-talk" in business meetings [J].
Bilbow, GT .
JOURNAL OF BUSINESS AND TECHNICAL COMMUNICATION, 1998, 12 (02) :157-197
[8]  
Boden D., 1994, The business of talk: Organizations in action
[9]   SURVIVORS REACTIONS TO LAYOFFS - WE GET BY WITH A LITTLE HELP FOR OUR FRIENDS [J].
BROCKNER, J ;
GROVER, S ;
REED, T ;
DEWITT, R ;
OMALLEY, M .
ADMINISTRATIVE SCIENCE QUARTERLY, 1987, 32 (04) :526-541
[10]   Representations of talk at work - Performatives and 'performability' [J].
Case, P .
MANAGEMENT LEARNING, 1995, 26 (04) :423-&