Measuring Web application quality with WebQEM

被引:123
作者
Olsina, L [1 ]
Rossi, G [1 ]
机构
[1] La Pampa Natl Univ, Fac Engn, Dept Informat, GIDIS, RA-6360 Gen Pico, Argentina
关键词
Web quality evaluation;
D O I
10.1109/MMUL.2002.1041945
中图分类号
TP3 [计算技术、计算机技术];
学科分类号
0812 ;
摘要
This article discusses using WebQEM, a quantitative evaluation strategy to assess Web site and application quality. Defining and measuring quality indicators can help stakeholders understand and improve Web products. An e-commerce case study illustrates the methodology's utility in systematically assessing attributes that influence product quality.
引用
收藏
页码:20 / 29
页数:10
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