The multicriteria analysis for construction of benchmarkers to support the Clinical Engineering in the Healthcare Technology Management

In developing countries, approximately half of the healthcare equipments are not in full use and the main cause of this is the inadequate management of them. The Clinical Engineering might face this problem in the healthcare environment analyzing the equipment with a health technological process perspective to identify opportunities of improvements. Generally, the inadequate management is a result of lack of systemized and contextualized information about the health technological process. The effort to make an adequate management generates an increasing interest in the use of benchmarker. Currently, the benchmarkers used by the Clinical Engineering are not representative of a health technological process as a whole. Health technological process concept is stated in this article. The multicriteria analysis methodology MCDA (Multicriteria Decision Aid) is used to obtain benchmarkers and to identify opportunities of improvements, thus generating conditions for that the Clinical Engineering consolidates its relevant contribution for the healthcare. (C) 2009 Elsevier B.V. All rights reserved.