A meta-analysis of the technology acceptance model: Investigating subjective norm and moderation effects

被引：933

作者：

Schepers, Jeroen

Wetzels, Martin

机构：

[1] Eindhoven Univ Technol, Dept Technol Management Org Sci & Mkt, NL-5600 MB Eindhoven, Netherlands

[2] Maastricht Univ, Maastricht, Netherlands

来源：

INFORMATION & MANAGEMENT | 2007年 / 44卷 / 01期

关键词：

technology acceptance model; meta analysis; subjective norm; culture; moderator analysis; structural equation modeling;

D O I：

10.1016/j.im.2006.10.007

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

We conducted a quantitative meta-analysis of previous research on the technology acceptance model (TAM) in an attempt to make well-grounded statements on the role of subjective norm. Furthermore, we compared TAM results by taking into account moderating effects of one individual-related factor (type of respondents), one technology-related factor (type of technology), and one contingent factor (culture). Results indicated a significant influence of subjective norm on perceived usefulness and behavioral intention to use. Moderating effects were found for all three factors. The findings yielded managerial implications for both intracompany and market-based settings. (c) 2006 Elsevier B.V. All rights reserved.

引用

页码：90 / 103

页数：14

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