State nursing shortages and patient satisfaction - More RNs - Better patient experiences

被引：26

作者：

Clark, Paul Alexander ^{[1
]}

Leddy, Kelly ^{[1
]}

Drain, Maxwell ^{[1
]}

Kaldenberg, Dennis ^{[1
]}

机构：

[1] Press Ganey Associates Inc, South Bend, IN 46601 USA

来源：

JOURNAL OF NURSING CARE QUALITY | 2007年 / 22卷 / 02期

关键词：

nurses; patients; patient satisfaction; quality of care; staffing; workforce;

D O I：

10.1097/01.NCQ.0000263100.29181.e3

中图分类号：

R47 [护理学];

学科分类号：

1011 ;

摘要：

This study of 827,430 patients, 733 hospitals, and 25 states compares state performance in patient satisfaction with the supply of registered nurses. A significant, positive relationship exists between a state's supply of registered nurses and patients' evaluations of their care experiences. Hospitals in states with nursing shortages may be challenged by national comparisons of patient satisfaction and should take these results into account when devising their quality improvement strategy.

引用

页码：119 / 127

页数：9

共 55 条

[1] Hospital, staffing, organization, and quality of care: Cross-national findings (Reprinted from International Journal for Quality in Health Care, vol 14, 2002) [J].

Aiken, LH ;

Clarke, SP ;

Sloane, DM .

NURSING OUTLOOK, 2002, 50 (05) :187-194

[2] Hospital nurse staffing and patient mortality, nurse burnout, and job dissatisfaction [J].

Aiken, LH ;

Clarke, SP ;

Sloane, DM ;

Sochalski, J ;

Silber, JH .

JAMA-JOURNAL OF THE AMERICAN MEDICAL ASSOCIATION, 2002, 288 (16) :1987-1993

[3] ICU nurse-to-patient ratio is associated with complications and resource nse after esophagectomy [J].

Amaravadi, RK ;

Dimick, JB ;

Pronovost, PJ ;

Lipsett, PA .

INTENSIVE CARE MEDICINE, 2000, 26 (12) :1857-1862

[4]

Andrews Diane Randall, 2005, J Nurs Manag, V13, P286, DOI 10.1111/j.1365-2934.2005.00567.x

[5]

Anthony MK, 2005, J NURS ADMIN, V35, P146

[6] Nurse staffing and patient perceptions of nursing care [J].

Bolton, LB ;

Aydin, CE ;

Donaldson, N ;

Brown, DS ;

Nelson, MS ;

Harms, D .

JOURNAL OF NURSING ADMINISTRATION, 2003, 33 (11) :607-614

[7] Health care professional staffing, hospital characteristics, and hospital mortality rates [J].

Bond, CA ;

Raehl, CL ;

Pitterle, ME ;

Franke, T .

PHARMACOTHERAPY, 1999, 19 (02) :130-138

[8] Quality improvement efforts and hospital performance - Rates of beta-blocker prescription after acute myocardial infarction [J].

Bradley, EH ;

Herrin, J ;

Mattera, JA ;

Holmboe, ES ;

Wang, YF ;

Frederick, P ;

Roumanis, SA ;

Radford, MJ ;

Krumholz, HM .

MEDICAL CARE, 2005, 43 (03) :282-292

[9] Timing of patient satisfaction assessment:: effect on questionnaire acceptability, completeness of data, reliability and variability of scores [J].

Brédart, A ;

Razavi, D ;

Robertson, C ;

Brignone, S ;

Fonzo, D ;

Petit, JY ;

de Haes, JCJM .

PATIENT EDUCATION AND COUNSELING, 2002, 46 (02) :131-136

[10]

BUERHAUS P, 2004, HTLH AFF MILWOOD S

← 1 2 3 4 5 6 →