The effect of training in communication skills on medical doctors' and nurses' self-efficacy - A randomized controlled trial

被引:160
作者
Ammentorp, Jette
Sabroe, Svend
Kofoed, Poul-Erik
Mainz, Jan
机构
[1] Univ Aarhus, Inst Publ Hlth, Aarhus, Denmark
[2] Kolding Cty Hosp, Dept Paediat, Kolding, Denmark
[3] Kolding Cty Hosp, Res Initiat Hlth Serv, Kolding, Denmark
[4] Univ Aarhus, Dept Epidemiol, Aarhus, Denmark
[5] Univ So Denmark, Dept Hlth Sci Res, Odense, Denmark
关键词
communication skills training; RCT; self-efficacy;
D O I
10.1016/j.pec.2006.12.012
中图分类号
R1 [预防医学、卫生学];
学科分类号
1004 ; 120402 ;
摘要
Objective: To investigate the effect of communication skills training on doctors' and nurses' self-efficacy, to explore how training courses influence the initial experience of self-efficacy and to identify determinants of health professionals' self-efficacy. Methods: The study was conducted as a randomized trial. Clinicians in the intervention group received a 5 day communication course and the control group received no intervention. The impact of the intervention was evaluated by means of questionnaires measuring the effect of communication courses on changes in doctors' and nurses' self-efficacy. Results: Clinicians who participated in the communication course improved their self-efficacy for specific communication tasks with up to 37%. The improvements remained constant for the following 6 months. The training course did not influence the initial experience of self-efficacy. Conclusion: Communication skills training can improve clinicians' evaluation of his or her ability to perform a specific communication task-measured as self-efficacy. Practice implications: Communication courses can be used to improve doctors' and nurses' ability to perform some of the essential communicative demands they are facing in daily praxis. (c) 2007 Elsevier Ireland Ltd. All rights reserved.
引用
收藏
页码:270 / 277
页数:8
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