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Does trust matter? Exploring the effects of interorganizational and interpersonal trust on performance

被引：2326
作者：
Zaheer, A
McEvily, B
Perrone, V
机构：
[1] Univ Minnesota, Carlson Sch Management, Minneapolis, MN 55455 USA
[2] Carnegie Mellon Univ, Grad Sch Ind Adm, Pittsburgh, PA 15213 USA
[3] Univ Cassino, Cassino, Italy
来源：
ORGANIZATION SCIENCE | 1998年 / 9卷 / 02期
关键词：
interorganizational trust; interfirm relations; relational governance;
D O I：
10.1287/orsc.9.2.141
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
Interpersonal and inter-organizational trust have been widely cited as important components of economics exchanges. However, rarely have these concepts been measured and their implications examined. This paper focuses on these difficult tasks.
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页码：141 / 159
页数：19
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