Toward a document evaluation methodology: What does research tell us about validity and reliability of evaluation methods?

Although the usefulness of evaluating documents has become generally accepted among communication professionals, the supporting research that puts evaluation practices empirically to the test is only beginning to emerge. This article presents an overview of the available research on troubleshooting evaluation methods. Four lines of research are distinguished concerning the validity of evaluation methods, sample composition, sample size, and the implementation of evaluation results during revision.