Privacy, Trust, and Self-Disclosure Online

被引:319
作者
Joinson, Adam N. [1 ]
Reips, Ulf-Dietrich [2 ]
Buchanan, Tom [3 ]
Schofield, Carina B. Paine [4 ]
机构
[1] Univ Bath, Sch Management, Bath BA2 7AY, Avon, England
[2] Univ Deusto & Ikerbasque, Basque Fdn Sci, Bilbao, Spain
[3] Univ Westminster, Dept Psychol, London W1R 8AL, England
[4] Ashridge Business Sch, Hertford, England
来源
HUMAN-COMPUTER INTERACTION | 2010年 / 25卷 / 01期
基金
英国经济与社会研究理事会;
关键词
COMPUTER-MEDIATED COMMUNICATION; INTERNET; BEHAVIOR; SCALE;
D O I
10.1080/07370020903586662
中图分类号
TP3 [计算技术、计算机技术];
学科分类号
080201 [机械制造及其自动化];
摘要
Despite increased concern about the privacy threat posed by new technology and the Internet, there is relatively little evidence that people's privacy concerns translate to privacy-enhancing behaviors while online. In Study 1, measures of privacy concern are collected, followed 6 weeks later by a request for intrusive personal information alongside measures of trust in the requestor and perceived privacy related to the specific request (n = 759). Participants' dispositional privacy concerns, as well as their level of trust in the requestor and perceived privacy during the interaction, predicted whether they acceded to the request for personal information, although the impact of perceived privacy was mediated by trust. In Study 2, privacy and trust were experimentally manipulated and disclosure measured (n = 180). The results indicated that privacy and trust at a situational level interact such that high trust compensates for low privacy, and vice versa. Implications for understanding the links between privacy attitudes, trust, design, and actual behavior are discussed.
引用
收藏
页码:1 / 24
页数:24
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