Public service management by numbers: Why does it vary? Where has it come from? What are the gaps and the puzzles?

被引：133

作者：

Hood, Christopher ^{[1
]}

机构：

[1] Univ Oxford All Souls Coll, Oxford OX1 4AL, England

来源：

PUBLIC MONEY & MANAGEMENT | 2007年 / 27卷 / 02期

基金：

英国经济与社会研究理事会;

关键词：

D O I：

10.1111/j.1467-9302.2007.00564.x

中图分类号：

C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;

摘要：

Targets, rankings and intelligence are common forms of public service management by numbers. So what's global and what's distinctively English about this phenomenon ? What's new and what's old about the use of targets, rankings and intelligence ? And what do we know we don't know about each of these forms of public service management by numbers ? The special features of composite ranking systems seem to be a key part of the answer to all these questions

引用

页码：95 / 102

页数：8

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