Evaluating information systems projects: a multidimensional approach

被引:66
作者
Fitzgerald, G [1 ]
机构
[1] Univ London Birkbeck Coll, Dept Comp Sci, London WC1E 7HX, England
关键词
D O I
10.1080/026839698344936
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Evaluation of IS/IT investments is a notoriously difficult area. Some doubt that IT investments are ever really productive; others point to mismeasurement as a major reason for such a conclusion and for the so-called IT `productivity paradox'. The paper reviews traditional approaches to IS/IT evaluation, and discusses their limitations. An eight-stage, multidimensional approach is then put forward to address those limitations.
引用
收藏
页码:15 / 27
页数:13
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