I warn you because I like you: Voice behavior, employee identifications, and transformational leadership

被引:390
作者
Liu, Wu [1 ]
Zhu, Renhong [2 ]
Yang, Yongkang [3 ]
机构
[1] Hong Kong Polytech Univ, Fac Business, Dept Management & Mkt, Kowloon, Hong Kong, Peoples R China
[2] Sun Yat Sen Univ, Guangzhou 510275, Guangdong, Peoples R China
[3] Fudan Univ, Shanghai 200433, Peoples R China
关键词
Voice behavior; Transformational leadership; Extra-role behavior; Identification; Self-concept; ORGANIZATIONAL CITIZENSHIP BEHAVIOR; SOCIAL-EXCHANGE RELATIONSHIPS; EXTRA-ROLE BEHAVIORS; CHARISMATIC LEADERSHIP; TRANSACTIONAL LEADERSHIP; GENERALIZED EXCHANGE; SELF; WORK; PERFORMANCE; IDENTITY;
D O I
10.1016/j.leaqua.2009.10.014
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
Voice behavior refers to the behavior that proactively challenges the status quo and makes constructive changes Previous studies have explored the antecedents of employees' voice behavior, but to whom employees are likely to voice their thoughts has remained rarely examined. We propose that voice behavior is target-sensitive and that there are two types of voice behavior: speaking out (voice toward peers) and speaking up (voice toward the supervisor) Transformational leadership facilitates both speaking out and speaking Lip However, it produces effects on employees via different types of employee identifications. Specifically. social identification predicts only speaking out. while personal identification predicts only speaking up In contrast, affiliative extra-role behavior is less target-sensitive, and transformational leadership influences affiliative extra-role behavior via both social identification and personal identification. We examined our hypotheses by collecting both self-reported and coworker data from 191 Chinese employees in different organizations. Our hypotheses gained general support from the data. Implications for research and practice are discussed. (C) 2009 Elsevier Inc All rights reserved
引用
收藏
页码:189 / 202
页数:14
相关论文
共 81 条
[1]  
Adler P.S., 2002, ACAD MANAGE REV, V27, P17
[2]   STRUCTURAL EQUATION MODELING IN PRACTICE - A REVIEW AND RECOMMENDED 2-STEP APPROACH [J].
ANDERSON, JC ;
GERBING, DW .
PSYCHOLOGICAL BULLETIN, 1988, 103 (03) :411-423
[3]  
[Anonymous], 1964, Exchange and Power
[4]  
[Anonymous], 1985, Leadership and performance beyond expectations
[5]   Out on a climb: The role of context and impression management in selling gender-equity issues [J].
Ashford, SJ ;
Rothbard, NP ;
Piderit, SK ;
Dutton, JE .
ADMINISTRATIVE SCIENCE QUARTERLY, 1998, 43 (01) :23-57
[6]   SOCIAL IDENTITY THEORY AND THE ORGANIZATION [J].
ASHFORTH, BE ;
MAEL, F .
ACADEMY OF MANAGEMENT REVIEW, 1989, 14 (01) :20-39
[7]  
ASHFORTH BE, 1995, RES ORGAN BEHAV, V17, P413
[8]   Disentangling the effects of voice:: The incremental roles of opportunity, behavior, and instrumentality in predicting procedural fairness [J].
Avery, DR ;
Quiñones, MA .
JOURNAL OF APPLIED PSYCHOLOGY, 2002, 87 (01) :81-86
[9]   Re-examining the components of transformational and transactional leadership using the Multifactor Leadership Questionnaire [J].
Avolio, BJ ;
Bass, BM ;
Jung, DI .
JOURNAL OF OCCUPATIONAL AND ORGANIZATIONAL PSYCHOLOGY, 1999, 72 :441-462
[10]   THE MODERATOR MEDIATOR VARIABLE DISTINCTION IN SOCIAL PSYCHOLOGICAL-RESEARCH - CONCEPTUAL, STRATEGIC, AND STATISTICAL CONSIDERATIONS [J].
BARON, RM ;
KENNY, DA .
JOURNAL OF PERSONALITY AND SOCIAL PSYCHOLOGY, 1986, 51 (06) :1173-1182