Application of the Six Sigma concept in clinical laboratories: a review

被引：56

作者：

Gras, Jeremie M. ^{[1
]}

Philippe, Marianne ^{[1
]}

机构：

[1] UCL St Luc Univ Clin, Dept Med Biochem, B-1200 Brussels, Belgium

来源：

CLINICAL CHEMISTRY AND LABORATORY MEDICINE | 2007年 / 45卷 / 06期

关键词：

clinical laboratories; processes; quality control; Six Sigma;

D O I：

10.1515/CCLM.2007.135

中图分类号：

R446 [实验室诊断]; R-33 [实验医学、医学实验];

学科分类号：

1001 ;

摘要：

Six Sigma is a global management strategy introduced to the industrial world in the 1980s. This methodology has been widely implemented in companies such as Motorola, General Electric, Allied Signal and many others, with tremendous success in terms of customer satisfaction and global profitability. To achieve similar benefits in the healthcare field, Six Sigma is currently being deployed in several laboratories around the world. Despite this situation, few articles have been published in the peer-reviewed literature on this subject. The aim of this article is to clarify the different aspects of Six Sigma and their potential applications in clinical laboratories, as well as to systematically review articles and books discussing Six Sigma strategy implementation in the laboratory field.

引用

页码：789 / 796

页数：8

共 30 条

[1]

Aldarrab Ayad, 2006, Healthc Q, V9, P56

[2]

Bahensky James A, 2005, J Healthc Inf Manag, V19, P39

[3] Six Sigma arises from the ashes of TQM with a twist [J].

Black, Ken ;

Revere, Lee .

INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE, 2006, 19 (03) :259-+

[4]

BOONE DJ, 1993, CLIN CHEM, V39, P1461

[5] Six Sigma in Health Care Management and Strategy [J].

Carrigan, Martin D. ;

Kujawa, David .

HEALTH CARE MANAGER, 2006, 25 (02) :133-141

[6]

*COLL AM PATH, 1998, QPROBES NORTHFIELD

[7]

Daley Anne T, 2006, Clin Leadersh Manag Rev, V20, pE2

[8]

de Koning Henk, 2006, J Healthc Qual, V28, P4

[9]

Estioko-Taimuri Teresa, 2006, Clin Leadersh Manag Rev, V20, pE5

[10]

Fleming JH, 2005, HARVARD BUS REV, V83, P106

← 1 2 3 →