A business process context for knowledge management

被引：63

作者：

Raghu, T. S. ^{[1
]}

Vinze, Ajay ^{[1
]}

机构：

[1] Arizona State Univ, Dept Informat Syst, Ctr Advancing Business Through Informat Technol, WP Carey Sch Business, Tempe, AZ 85287 USA

来源：

DECISION SUPPORT SYSTEMS | 2007年 / 43卷 / 03期

关键词：

knowledge management; business processes; coordination; ontology; knowledge sharing; information systems;

D O I：

10.1016/j.dss.2005.05.031

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

Knowledge and management of it emphasize and expect interactions between aspects of business processes including workflow execution, information processing, decision making and motivational structure. As such production and consumption of knowledge occur within these aspects of business processes. Therefore, a business process context provides the justification and rationale for organizing Knowledge Management efforts that address knowledge storage and retrieval, knowledge sharing and knowledge synthesis. Exemplar projects are used to illustrate potential approaches and associated research challenges to addressing Knowledge Management efforts within a business process context. (c) 2005 Elsevier B.V. All rights reserved.

引用

页码：1062 / 1079

页数：18