Enterprise resource planning: Implementation procedures and critical success factors

被引：665

作者：

Umble, EJ

Haft, RR

Umble, MM

机构：

[1] Baylor Univ, Dept Management, Hankamer Sch Business, Waco, TX 76798 USA

[2] Huck Fasteners, Waco, TX 76714 USA

来源：

EUROPEAN JOURNAL OF OPERATIONAL RESEARCH | 2003年 / 146卷 / 02期

关键词：

enterprise resource planning; business process reengineering; project management; critical success factors; implementation procedures;

D O I：

10.1016/S0377-2217(02)00547-7

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

Enterprise resource planning (ERP) systems are highly complex information systems. The implementation of these systems is a difficult and high cost proposition that places tremendous demands on corporate time and resources. Many ERP implementations have been classified as failures because they did not achieve predetermined corporate goals. This article identifies success factors, software selection steps, and implementation procedures critical to a successful implementation. A case study of a largely successful ERP implementation is presented and discussed in terms of these key factors. (C) 2002 Elsevier Science B.V. All rights reserved.

引用

页码：241 / 257

页数：17