Using DEA to measure the relative efficiency of the service center and improve operation efficiency through reorganization

被引:40
作者
Chien, CF [1 ]
Lo, FV
Lin, JT
机构
[1] Natl Tsing Hua Univ, Dept Ind Engn & Engn Management, Hsinchu 300, Taiwan
[2] Taiwan Power Co, Taipei 100, Taiwan
关键词
data envelopment analysis (DEA); power systems; relative efficiency; reorganization; Taiwan Power Company (TPC);
D O I
10.1109/TPWRS.2002.807081
中图分类号
TM [电工技术]; TN [电子技术、通信技术];
学科分类号
0808 ; 0809 ;
摘要
Data envelopment analysis (DEA) has become a practicable approach to evaluate the relative efficiencies of decision-making units in various contexts. This paper conducted a DEA study to measure the relative efficiencies of 17 service centers of the NAN-TOU electricity distribution district of Taiwan Power Company (TPC). In addition, this paper also,investigated the alternatives for reorganizing the service centers via efficiency measurement. The results showed that the proposed reorganization alternatives have better efficiency scores. Based on DEA evaluations, we provided specific directions for the inefficient service centers to improve their operation efficiencies, and thus, maintain the competitive advantage of TPC in facing power market liberalization.
引用
收藏
页码:366 / 373
页数:8
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