Adopters and non-adopters of business-to-business electronic commerce in Singapore

被引:104
作者
Teo, TSH
Ranganathan, C
机构
[1] Natl Univ Singapore, Sch Business, Dept Decis Sci, Singapore 117592, Singapore
[2] Univ Illinois, Coll Business Adm, Dept Informat & Decis Sci MC 294, Chicago, IL 60607 USA
关键词
B2B; business-to-business e-commerce; Singapore; e-business; electronic commerce;
D O I
10.1016/j.im.2003.12.005
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Although there has been an increase in research studies of business-to-business (B2B) electronic commence (e-commerce), most studies were carried out in the United States or Europe. There are very limited studies on B2B e-commerce in the Asian context. Our effort examined Web-based B2B e-commerce initiatives in Singapore, an island of 650 km 2 in South-East Asia. Data were collected from 108 firms using a mail survey, which showed that 52.8% firms have adopted B2B e-commerce; of these, two-third had a formal plan and/or task force for B2B e-commerce deployment, Customer-related applications were generally more common than supplier-related applications. Problems in B2B e-commerce adoption included the difficulty of measuring benefits, fear of granting suppliers and customers access to corporate systems and insufficient time for staff to develop new skills in e-commerce. Implications of the results are discussed. (C) 2004 Elsevier B.V. All rights reserved.
引用
收藏
页码:89 / 102
页数:14
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