Is online buying out of control? Electronic commerce and consumer self-regulation

被引:92
作者
LaRose, R [1 ]
Eastin, MS [1 ]
机构
[1] Michigan State Univ, Dept Telecommun, E Lansing, MI 48824 USA
关键词
D O I
10.1207/s15506878jobem4604_4
中图分类号
G2 [信息与知识传播];
学科分类号
05 ; 0503 ;
摘要
Preliminary evidence suggests that forms of unregulated consumer behavior, including impulsive, compulsive, and addictive buying, are present on the Internet. This study reconceptualized unregulated buying behaviors as the result of deficient self-regulation using mechanisms proposed in social cognitive theory. As a result, deficient self-regulation of online buying was positively related to online shopping activity. It was a more important predictor than the rational merits of e-commerce, such as convenience and low price, and than personal and economic consumer characteristics. Together with Internet self-efficacy and Internet use, these variables explained 43% of the variance in online shopping behavior.
引用
收藏
页码:549 / 564
页数:16
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