Call configurations: varieties of call centre and divisions of labour

被引：53

作者：

Glucksmann, MA ^{[1
]}

机构：

[1] Univ Essex, Dept Sociol, Colchester CO4 3SQ, Essex, England

来源：

基金：

英国经济与社会研究理事会;

关键词：

D O I：

10.1177/0950017004047965

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

[No abstract available]

引用

页码：795 / 811

页数：17

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