A comparative analysis of surveyors from six hospital accreditation programmes and a consideration of the related management issues

被引：26

作者：

Bohigas, L ^{[1
]}

Brooks, T ^{[1
]}

Donahue, T ^{[1
]}

Donaldson, B ^{[1
]}

Heidemann, E ^{[1
]}

Shaw, C ^{[1
]}

Smith, D ^{[1
]}

机构：

[1] Australian Council Hlth Care Stand, Zetland, Australia

来源：

INTERNATIONAL JOURNAL FOR QUALITY IN HEALTH CARE | 1998年 / 10卷 / 01期

关键词：

accreditation; health policy; international comparisons;

D O I：

10.1093/intqhc/10.1.7

中图分类号：

R19 [保健组织与事业（卫生事业管理）];

学科分类号：

摘要：

Purpose. To gather data on how accreditors manage surveyors, to compare these data and to offer them to the accreditors for improvement and to the scientific community for knowledge of the accreditation process and reinforcement of the credibility of these processes. Data source. The data were gathered with the aid of a questionnaire sent to all accreditors participating in the study. Results. An important finding in this comparative study is the different contractual relationships that exist between the accreditors and their surveyors. Conclusion. Surveyors around the world share many common features in terms of careers, training, work history and expectations. These similarities probably arise from the objectives of the accreditors who try to provide a developmental process to their clients rather than an 'inspection'.

引用

页码：7 / 13

页数：7